SMOKING/VAPING PROHIBITED in indoor and outdoor living areas. If you smoke by the firepit please dispose in the receptical (if property has one) or in a trash bag in the large outdoor trash can at front of property. Guest will be charged an additional cleaning fee determined by management if signs of smoking are found in or around the property
Internet:
Internet service is provided at no charge and Book Broken Bow is not responsible for outages or compatibility with guest computers. Guests may not use the cabin internet service in a manner that violates any local, state, federal or international law or regulation, including but not limited to fraudulent and obscene activity.
Weather and Environmental Conditions:
We are not able to give refunds due to inclement weather and/or early departure. We will rebook reservation if National Weather Service or State Weather Services issues advisories of all road closures that do not allow you to travel between your point of departure and our properties. Conditions of the lake and surrounding areas are not reasons for cancellations. Prescribed or controlled burns may be conducted in the area by the US Forest Service
Wildlife Encounters:
Due to the location of our cabins in forested areas, there is a chance guests will encounter some type of wildlife, insects or stray animals. Each property is professionally treated on a scheduled basis for interior pests, but due to the natural habitation of the forest, no refunds or compensation will be given for any problems resulting from pests inside or outside the cabin. Do not feed animals you may see around the cabin nor permit them to enter the cabin. Do not allow children to play with, pet or feed stray animals. We are not responsible for any wildlife or animal encounters of any kind. Book Broken Bow is not responsible for medical bills resulting from injuries resulting from encounters with wildlife or stray animals.
Area Development:
The area of Hochatown is experiencing a construction boom. Cabin construction is taking place in all areas of Hochatown. We cannot predict when and where new construction will be occurring.
Temporary Utility Outages: Due to the rural areas that our cabins are in there will be temporary utility outages due to factors that Book Broken Bow cannot control. When utility outages occur the local service providers will be restoring services. Cancellation and refunds cannot be given when outages occur.
Security: Our properties feature exterior security cameras by the front door and side of cabin. They do not look into any interior spaces or the hot tub. Please note that these security cameras can be used to monitor for additional guests, pets, and/or violation of other policies and regulations. Do not unplug, alter, or vandalize the security cameras in any way.
On Sight Security – We are partnered with a local security team to make sure any guest that break the rules are removed from the property.